The new order of business will be ruled by enterprises who have greater ability to harness the power of information to know their customers & deliver targeted products at right price points.

IBSI delivers consulting & professional services around Industry leading Customer Relationship Management (CRM) solutions for Service Industry Organizations. IBSI CRM expertise broadly covers

	PIVOTAL CRM for Banking & Finance Industries
	SalesForce.Com for Banking, Insurance & Healthcare Industries

IBSI offers end to end CRM Solutions Service right from the initial stages of developing the CRM strategy on the chosen Platform through support of the Platform Provider. Our global delivery model accelerates the CRM implementation timelines and thus provides our customers with faster ROI, and also helps them in realizing the strategic benefits of their CRM implementation.
IBSI has invested in these skills and infrastructure and will be able to leverage their years of experience and industry know-how to provide you with the tools, structure, and best practices you will need to manage your platform and suite of applications.

IBSI CRM Offerings Include:
	Sales Force Automation
	Customer Experience Management
	Single View of Customer

Our CRM CoE Services include:
	Implementation Services
	Upgrade Services
	Testing Services
	Support and Maintenance Services
	Migration Services

IBSI's INTIMUS CRM Toolset includes Frameworks, Reusable Components, Prototype Models, Interface Adaptors that can significantly enhance the throughput of the CRM implementation or upgrade.

With deep industry & functional knowledge of the Banking, Insurance & Healthcare Industries IBSI has the platform and the business process knowhow to better understand your customers' needs and how you can meet those needs and enhance your bottom line at the same time. This strategy depends on bringing together lots of pieces of information about customers and market trends so you can sell and market your products and services more effectively.

IBSI partners with clients with you clients to workout strategy to learn more about customers' needs and behaviors in order to develop stronger relationships with them. Good customer relationships are at the heart of our business success too.